Terms of Service

Last updated: January 2026

These Terms of Service (“Terms”) govern your access to and use of LEO Soul (the “Service”), operated by Kadropic Labs, Inc. (“Kadropic Labs”, “we”, “us”). By creating an account, installing the SDK, or otherwise using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you are authorized to bind that organization.

1. The Service

LEO Soul is a stateless metacognitive layer for LLM agents. You bring your own model provider and credentials; the Service processes each turn and returns a result and a soul_state object that you store and control. The Service may be used via the Python SDK (in your own environment), the hosted API, or a self-hosted deployment.

2. Accounts & API keys

You are responsible for safeguarding your account credentials and API keys and for all activity under them. Notify us promptly at bader@kadropiclabs.com of any unauthorized use. You must be at least 18 years old and provide accurate registration information.

3. Acceptable use

Do not use the Service to violate any law or the rights of others.
Do not attempt to disrupt, reverse engineer for competitive replication, or circumvent rate limits or usage quotas of the hosted Service.
You are responsible for the content of the messages you send through the Service and for your use of any model provider you connect.

4. Plans, billing & quotas

Paid plans are billed in advance on a monthly or annual basis through our payment processor. Usage quotas apply per plan and include a small grace buffer; you can upgrade or cancel at any time from your dashboard. Fees are non-refundable except where required by law. We may change pricing prospectively with notice.

5. Your data

The engine is stateless. We do not store your conversation content or your soul_state. On the hosted API we retain only your account information, aggregate usage counts, and billing state. See our Privacy Policy for details.

6. Intellectual property

The Service, including the engine and its algorithms, is owned by Kadropic Labs and provided under license, not sold. The soul_state your deployment produces — the learned state — is yours. You retain all rights to your own content and applications.

7. Warranties & disclaimers

The Service is provided “as is” and “as available”. LEO Soul is a reliability aid, not a guarantee of correctness; you remain responsible for decisions your application takes. To the maximum extent permitted by law, we disclaim all implied warranties.

8. Limitation of liability

To the maximum extent permitted by law, Kadropic Labs will not be liable for any indirect, incidental, or consequential damages, and our total liability for any claim will not exceed the amounts you paid us in the twelve months preceding the claim.

9. Termination

You may stop using the Service at any time. We may suspend or terminate access for violation of these Terms. Provisions that by their nature should survive termination will survive.

10. Changes

We may update these Terms; material changes will be posted here with an updated date. Continued use after changes constitutes acceptance.

11. Contact

Kadropic Labs, Inc. — bader@kadropiclabs.com · kadropiclabs.com